Prototype

"The best way to have an idea is to have a lot of ideas"
a tool of self-expression & to help understand each other better
never have only one prototype
- they are mentioned to fail & you should learn from those failures
prepared to explore, evaluate & communicate ideas within the Service design process
can be focused holistically or for individual step
set up & built so that we can learn from them later
replace actual implementation to learn faster & the aim is to maximize learning (because they are cheap to change / throw away)
Prototype is for Service design what learning is for humans
Act of creating and using Prototype is called 99 - 📄 To process/design/Concepts/Prototyping
We're also using tools and techniques from Interaction design
usually framed as a conceptual model
- that is the actual interface people interact with
- should be aligned with mental models of what Humans have in mind

Types